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Submit Your Diagnostic Problem

Tell us what’s happening with your vehicle and choose the level of help you need. We’ll use your answers to investigate the fault and send you a clear diagnostic plan you can share with your garage.

Please be clear and concise. Include all details of the issue, what has been replaced or tested already, what the symptoms are, and when the symptoms happen.

Service Level

Next Steps

Step 1: Analysis

We review your technical submission within 24 hours using advanced diagnostic data mapping.

Step 2: Investigation

Once we have a clear understanding of the vehicle fault, our technicians deep-dive into the error codes.

Step 3: Result

We contact you to discuss a tailored diagnostic resolution plan designed for your specific mechanical help.

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